FAQ

Who can I contact if I require general assistance?

You can call us on 1300 364 460 from Monday to Friday 9am - 4pm, alternatively you can email us at admin@daily.com.au


Who can I contact regarding DVA orders?

We have a specialised and experienced DVA team at Daily Living Products, you can contact them at dva@daily.com.au or on 1300 364 460 from Monday to Friday 9am - 4pm.


DELIVERY

What are the expected delivery timeframes?

Due to the equipment we sell, some items are available immediately from our warehouse in WA. Perth Metro orders are usually processed and delivered within 5 business days. However, some items are specialised and ‘made to order’, therefore incur a much longer delivery timeframe.

Location

Estimated Delivery Time

Perth Metro

2-4 Business days
Including processing
Excluding manufacturer wait times on 'out of stock' or 'made to order' items.

Western Australia

2-9 business days
Including processing
Excluding manufacturer wait times on 'out of stock' or 'made to order' items. 

Australia

4-12 business days
Including processing
Excluding manufacturer wait times on 'out of stock' or 'made to order' items. 
Items over 22kg's are not available outside of WA

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