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Frequently Asked Questions
You can call us on 1300 364 460 from Monday to Friday 9am - 4pm, alternatively you can email us at admin@daily.com.au
We have a specialised and experienced DVA team at Daily Living Products, you can contact them at dva@daily.com.au or on 1300 364 460 from Monday to Friday 9am - 4pm.
Our Commercial Sales department can assist you with your NDIA order, you can reach them on 1300 364 460 or sales@daily.com.au Monday to Friday 9am - 4pm.
NDIS Quotes can be created directly from our website. Simply search your desired items and select 'add to quote'. You can continue to compose your quote and when you wish to check out, select 'view quote' on the top bar of the website next to 'contact us' and 'find a store'.
You can submit feedback or lodge a complaint directly through a contact form online or view our easy read complaint/ feedback guide here.
Frequently Asked Questions
Due to the equipment we sell, some items are available immediately from our warehouse in WA. However, some items are specialised and ‘made to order’, therefore incur a much longer delivery timeframe.
Perth Metro: 2-4 days
WA: 2-9 days
Australia: 4 to 12 days.
*all shipping includes processing, excludes manufacturer wait times on 'out of stock' or 'made to order' items*
We only ship to PO boxes for small items accepted by Australia post.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
We offer local delivery or in-store pickup to all Perth Metro customers.Our delivery team will contact you via phone call with the phone number you provided at checkout to notify you on the day of our arrival.
We do not offer international shipping. We ship only within Australia and preferably within WA.
We only ship to PO boxes for small items accepted by Australia post.
Frequently Asked Questions
Contact our team as soon as possible on 1300 364 460 or email admin@daily.com.au. Please include your proof of purchase (invoice) with details in regard to the fault of the item as well as your contact details.
If you haven't received your order, please contact our team at your earliest convenience at admin@daily.com.au or 1300 364 460 with your proof of purchase (invoice or order number) for order or delivery information.
You can read our refund policy here
You can read our return policy here
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2/510 Guildford Road, Bayswater WA 6053
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